Dupuytren's progress report ...

Last week St. Anley received a letter from the local hospital.
It reads: "I am writing to invite you to telephone our appointments office as soon as possible to agree a convenient appointment ..."

St. Anley phones.
You know who answers ...




Hello, my name is Tracey.
How may I help?



"I've received this letter, ref. ..." says St. Anley.

• "Ah, let me check," replies Tracey.
• "What's your hospital number?"
• "Please confirm your date of birth."
• "... and what's your post-code?"

"Please hold ..."

St. Anley luxuriates in a recording of the spring movement from Vivaldi's 'Four Seasons'. That's one of his favoutites.

Eventually ...

• "Are you still there?" asks Tracey.
• "Yes, I'm really enjoying the music."
• "Now, I am sorry to tell you that we have no available appointments to offer you right now."
• "Oh," says St. Anley, "Then why have I received this letter?"
• "We're just keeping in touch to make sure that you still want an appointment," replies Tracey.
• "Is there anything else I can do?" she asks.

"Yes, can you play some Beethoven, please, next time I phone?"

Clearly, Tracey is not a fan of LVB ...
The line goes dead!