It reads: "I am writing to invite you to telephone our appointments office as soon as possible to agree a convenient appointment ..."
St. Anley phones.
You know who answers ...
 |
| Hello, my name is Tracey. How may I help? |
"I've received this letter, ref. ..." says St. Anley.- "Ah, let me check," replies Tracey.
- "What's your hospital number?"
- "Please confirm your date of birth."
- "... and what's your post-code?"
"Please hold ..."
St. Anley luxuriates in a recording of the spring movement from Vivaldi's 'Four Seasons'. That's one of his favoutites.
Eventually ...
- "Are you still there?" asks Tracey.
- "Yes, I'm really enjoying the music."
- "Now, I am sorry to tell you that we have no available appointments to offer you right now."
- "Oh," says St. Anley, "Then why have I received this letter?"
- "We're just keeping in touch to make sure that you still want an appointment," replies Tracey.
- "Is there anything else I can do?" she asks.
"Yes, can you play some Beethoven, please, next time I phone?"
Clearly, Tracey is not a fan of LVB ...
The line goes dead!
